Access and Configuration
Getting Started with Access and Configuration
Welcome to Bitzone! To make the most of our platform, follow these steps to set up your access and configure essential settings.
Accessing the Merchant Panel
To begin, you’ll need an invite code to register on our platform. This can be obtained by reaching out to one of our account managers at [email protected]. Once you have the invite code, proceed to the registration page at app.bitzone.space/sign-up.
Important: Securely store your password and multi-factor authentication (MFA) code during registration. After logging in, you’ll gain access to several core sections of the Merchant Panel:
Dashboard: View an overview of key metrics, such as transaction counts, volumes, and trends, over a specified timeframe. This summary provides a snapshot of your account’s performance and helps with quick insights.
Transactions: Access a detailed table of all transactions, showing each transaction’s status and settlement details. You can filter transactions by date and other criteria, then download reports for further analysis.
Balance: Manage funds in your account, including deposits and withdrawals, to keep your balance up-to-date for processing payments.
Settings: Customize your payment processing settings to align with your business needs, including API configurations, payment window durations, and more.
Obtaining Your API Key
To start integrating with Bitzone's API, you’ll need a unique API key, which authorizes secure access to the platform. Log in, go to the Settings section, and find your API key displayed at the top of the page. This key is essential for API requests, so handle it with care and do not share it publicly.
Setting Up a Webhook URL
In the Settings section, you can configure a webhook URL—an endpoint on your server where Bitzone will send callbacks about your transactions. These callbacks include updates on transaction creation, status changes, and processing events.
Note: If you don’t set up a webhook URL, you won’t receive real-time updates on your transactions
Configuring the Payment Window
In Settings, you can define a payment window for pay-in requests. This is the timeframe during which users must complete their payment; otherwise, the request will expire. Setting an appropriate payment window is critical for balancing transaction completion rates with user experience. By default, the window is set to 30 minutes. This setting also applies to the Payment Page integration.
Note: Users who complete the payment within the specified window can upload a receipt if they’re using the Payment Page option. If they encounter any issues, they can contact support. Such cases are categorized as “dispute” transactions, which are handled separately in our system. Further details on handling these transactions can be found here.