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Initiates a dispute

POST 

/payment/trading/pay-in/:id/dispute

This endpoint empowers merchants to initiate a dispute for an existing pay-in order. Disputes are vital for resolving issues such as incorrect amounts, discrepancies in exchange rates, or other transaction-related concerns.

Why Use This Endpoint? Disputes are an integral part of maintaining trust and transparency in a trading system. By enabling a structured way to raise disputes, We ensures that both users and merchants have a clear path toward resolution.

Typical Use Case Imagine a user deposits $1000, but due to an issue, they only receive $950 worth of fiat. This endpoint allows the merchant to formally report the discrepancy, providing details and evidence to initiate a resolution.

Request

Responses

Dispute successfully initiated. A team will review the provided information and work toward resolution