Initiates a dispute
POST/payment/trading/pay-in/:id/dispute
This endpoint empowers merchants to initiate a dispute for an existing pay-in order. Disputes are vital for resolving issues such as incorrect amounts, discrepancies in exchange rates, or other transaction-related concerns.
Why Use This Endpoint? Disputes are an integral part of maintaining trust and transparency in a trading system. By enabling a structured way to raise disputes, We ensures that both users and merchants have a clear path toward resolution.
Typical Use Case Imagine a user deposits $1000, but due to an issue, they only receive $950 worth of fiat. This endpoint allows the merchant to formally report the discrepancy, providing details and evidence to initiate a resolution.
Request
Responses
- 200
Dispute successfully initiated. A team will review the provided information and work toward resolution